Privacy & Data Protection

C100 Privacy Policy — Your Data Is Safe with Us

Last Updated: January 2026 — Please read this Privacy Policy carefully before using the c100 platform.

SSL Encryption Never Sold to Third Parties Personal Data Protected Mobile Data Is Secure BDT Payment Information Is Confidential We comply with Bangladesh law Cookies Manageable Right to Erasure SSL Encryption Never Sold to Third Parties Personal Data Protected Mobile Data Is Secure BDT Payment Information Is Confidential We comply with Bangladesh law Cookies Manageable Right to Erasure
1

What Information We Collect

We collect various types of information while you use the c100 platform — all necessary to deliver the best experience and ensure platform security. The types of data collected are detailed below.

Account & Identity Information

  • Name, date of birth & nationality
  • Email Address & Mobile Number
  • National ID or passport number (KYC)
  • Residential address & district

Device & Browser Information

  • Device Type, Model & Operating System
  • Browser Type & Version
  • IP address & approximate location
  • Platform Login Times & Session Data

Payment & Transaction Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal Amounts (BDT / ৳)
  • Transaction Date & Reference Number
  • Payment Method Type

Usage Behavior Data

  • Most-Used Games or Sections
  • Betting History & Preferred Bet Types
  • Promotion Uptake & Usage Records
  • Customer support contact history
2

Purpose of Data Use

C100 uses collected data solely for specific, legitimate purposes — improving the user experience, ensuring platform security, and meeting legal obligations. Your data is never sold to advertisers.

  • Account Management: For registration, login, identity verification, and account security.
  • Transaction Processing: To process deposits and withdrawals in BDT and to maintain transaction records.
  • Fraud Prevention: To detect suspicious activity and maintain the integrity of the platform.
  • Customer Support: To resolve issues, handle complaints, and provide assistance.
  • Personalized Experience: To display relevant games and offers based on your preferences.
  • Legal Compliance: To comply with applicable laws and regulations in Bangladesh.

We never use your data for marketing purposes without your consent. You can opt out of any marketing communications at any time through your account settings.

3

Cookies & Tracking Technologies

The c100 platform uses cookies and similar tracking technologies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored on your device that help remember your preferences on future visits.

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.

Analytics Cookies

Used to understand which parts of the platform are most visited. Users can opt out at any time.

Functional Cookies

Saves your language preference, display settings, and personal preferences.

Cookie Rejection

Non-essential cookies can be disabled through your browser settings, though some features may become limited.

4

Data Retention, Security & Third Parties

Data Retention Period

C100 retains your personal information only for as long as necessary or legally required. Data for active accounts is kept for the duration the account remains open. Even after an account is closed, transaction records may be retained for a specified period to meet legal obligations.

Data Security Measures

C100 uses industry-standard security technology to protect your data. All data transfers are secured via SSL encryption. Payment information is stored on dedicated secure servers, with firewalls and access controls in place to prevent unauthorized access. However, no method of transmission over the internet is 100% secure, so keeping your password confidential is equally important.

Sharing Information with Third Parties

C100 does not sell your personal data to advertisers or third parties. However, information may be shared in the following limited circumstances: (a) with authorized mobile banking services such as bKash, Nagad, or Rocket for payment processing; (b) in response to lawful requests from law enforcement authorities in Bangladesh; (c) with approved technology partners for fraud detection and security verification. All third parties are bound to uphold our privacy standards.

5

User Data Rights

C100 believes every user should have full control over their personal data. Your rights are outlined below.

Right to Access

You may request access to the information stored in your account at any time. Contact customer support and the data will be provided within 30 days.

Right to Rectification

You have the right to correct any inaccurate or outdated information. Updates can be made directly through your account profile or by contacting customer support.

Right to Erasure

After closing your account, you may request that your personal data be deleted. However, certain information may be retained where required by legal obligations.

6

Policy Updates & Support Contact

Policy Change Notifications

C100 reserves the right to update this Privacy Policy from time to time. For significant changes, you will be notified via the platform or to your registered mobile number. The effective date of any changes will be displayed at the top of this page. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

Privacy Support

Contact us for any questions, complaints, or requests regarding your data. Our privacy team is available seven days a week to assist you.

Contact by Email

Privacy@c100.ws

Support Hours

Monday – Sunday, 9:00 AM – 11:00 PM

For more details, please visit our FAQ Page View or contact customer support directly. Your privacy is our top priority.

Your Data Is Secure — Enjoy the Experience

Your privacy is always protected at c100. Register securely and enjoy the best online entertainment in Bangladesh.

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